Let's face it. We live in polarized times. Many world events have created rifts in our society. We are attacked on social media by people whose opinions are different from our own. We may feel the need to protect ourselves - from other people, from politicians, from our environment.
And, now the holidays are on us. Chances are, we’re going to have to spend time with someone who has a viewpoint that opposes ours.
Holidays and special events are not a time to change people's minds. There are other times and places to have those discussions. Instead, it's important to learn specific steps and language that can help you to diffuse situations and make it through the holidays with your relationships in tact.
Basic concepts of compassionate conversations
A hierarchy of choices to make when having conversations
3-Step model to having compassionate conversations
Strategies for building resilience and self-care
Susan McCuistion is a cultural practitioner and creator of Compassionate Diversity®, which integrates concepts from the fields of intercultural competence, emotional intelligence, leadership, neuroscience, and more into powerful tools for change.
Susan offers 25 years of human resources consulting, speaking and training experience with specialty skills in national culture and subculture, and diversity best practices. She has presented at conferences and on webinars for The Conference Board and Human Capital Institute. Her quotes and insights have appeared in articles in The New York Times and in publications by the Society for Human Resources Management (SHRM).
|Start Date||12/06/2018 11:00 AM|
|End Date||12/06/2018 01:30 PM|
|Location|| Crowne Plaza Milwaukee Airport|
6401 South 13th Street
Milwaukee WI 53221