In this workshop we will unveil the three tips to set the stage for long term customer satisfaction, more referrals, and more "yes’s"!! Upfront expectations, appropriate communication, and customer focused recommendations will be discussed. By the end of the meeting, you will have a high level understanding of how to convert more customers into lifetime clients and your biggest advocates!
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Erika Laws’ sales, consulting, and management experience has spanned over 21 years. She has trained in every facet of consulting and sales, from retail and consumer phone sales, to outside business development. Erika specializes in helping people learn and improve their overall sales process with personalized one-on-one coaching. She loves helping people by uncovering the areas of opportunity for targeted development plans and giving them real accountability to reach their goals. Erika enjoys helping her clients find their strengths while encouraging them to chase new skills and find the motivation to overcome hurdles. She also runs a networking and personal development group called "Impactful People NW".
|Start Date||05/22/2018 11:30 AM|
|End Date||05/22/2018 01:30 PM|
|Informal Networking||11:00 AM|
|Location|| Hampton Inn and Suites|
315 SE Olympia Dr
Vancouver WA 98683