The Premier Success System for Women Entrepreneurs

3 Changes You Can Make Today to Create Meaningful, Lasting Relationships with Your Clients


Lori Frank

Communication & Conflict Resolution Expert
Workplace & Family Mediator
Speaker, Coach, Facilitator

In mediation I am continuously balancing different personalities, conflicting needs and high emotions.  There are 3 main things I do in the way I interact with clients that help me to quickly connect with them and earn their trust.

These three actions can also be used by you in your business for the same effect of connecting quickly and meaningfully with both existing and potential clients.  The trust that results from this new way of communicating will lead to loyal, repeat customers or clients.      

As a solopreneur or small business owner it is crucial that you earn the trust of your clients quickly and sincerely in order to grow and sustain your business.   

So what are these three changes you can make today?  Join me and find out! 

  • Participants will be able to identify the assumptions they've been making about their clients and learn how to change that into curiosity.

  • Participants will know what an open questions are, how to use them and why they are important to creating and maintaining client loyalty.  

  • Participants will be practice active listening skills as a way to quickly identify their client's needs and what is important to them.

Speaker Bio

Lori LOVES conflict.  Not something you hear every day!  But, when you do away with the drama and negativity surrounding conflict what you're left with is an opportunity to do things differently.  And that's where Lori comes in! 

Lori has many years of experience working with individuals, families, management teams and staff teams to shift the way they think about conflict and use it as an opportunity to grow, improve and collaborate.  Lori will teach you how to make practical changes that will transform the way you communicate.  As a result, conflict will decrease and relationships with friends, family, co-workers and clients will flourish.

Lori is a qualified Mediator and Conflict Resolution Consultant living in Victoria, BC.   

Facilitated By

Erin Acton
Managing Director


Event Information

Start Date 03/10/2020 06:00 PM
End Date 03/10/2020 08:00 PM
Informal Networking 4:30 pm
Location Uplands Golf Course
3300 Cadboro Bay Road
3300 Cadboro Bay Road
Victoria BC
Chapter Victoria, BC
3300 Cadboro Bay Road
    3300 Cadboro Bay Road
    Victoria BC

Event tickets purchased are non-refundable.
Ticket Type End of Subscription Price Currency Quantity
Event Fee - Member
03/08/2020 49.00 $ 49.0 CAD CAD

Event Fee - Guest
03/08/2020 59.00 $ 59.0 CAD CAD

Event Fee - Non-Member
03/08/2020 89.00 $ 89.0 CAD CAD

03/11/2020 65.00 $ 65.0 CAD CAD

Exhibitor- Guest
03/11/2020 75.00 $ 75.0 CAD CAD

Exhibitor-Non Member
03/11/2020 85.00 $ 85.0 CAD CAD

Event Fee - Late - Member
03/11/2020 69.00 $ 69.0 CAD CAD

Event Fee - Late - Guest
03/11/2020 79.00 $ 79.0 CAD CAD

Event Fee - Late - Non Member
03/11/2020 109.00 $ 109.0 CAD CAD

03/11/2020 10.00 $ 10.0 CAD CAD

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